Shipping Policy
Shipping is calculated at checkout and is based on the weight of the package ordered. Orders will be shipped via Canada Post. Since shipping costs can vary, if the cost of shipping is significantly more then the initial quote, you will be sent an email with the new quote and amount due.
If you wish to pick up your purchase in person, please choose the Studio Pickup option at the checkout. From there, a date and time will be arranged by email to pick up your order.
Customs, Duties & Taxes
It is the customer’s responsibility to pay any additional fees for customs, duties and taxes etc. Stephanie Flowers will not be held responsible for any fees charged after the package has been shipped.
Return Policy
All items are final sale.
Damages
Stephanie Flowers is not liable for any works that are damaged or lost during shipping. Rest assured that your order is packed very well and with a lot of care. In the unlikely event that your order has arrived damaged, please provide photo documentation and promptly send an email to stephanie.flowers9@gmail.com. I will evaluate the issue and help try to make it right.